Q1) How could I get a sample? A: Before we received the first order, please afford the sample cost and express fee. We will return the sample cost back to you within your first order.
Q2) Sample time?
A: Existing items: Express delivery within 3 days.
Q3) Do you have any MOQ limit for order?
A: Yes,MOQ is 1000 pcs.
Q4) What about the payment method?
A: T/T, Western Union, other payment terms can be negotiated.
Q5) What about the delivery time?
A: Delivery will be made within 30 days after the order is placed, subject to negotiation for large quantities.
Q6) What about the shipping method?
A: Shipping, if the customer has an urgent delivery date and agrees to pay the extra freight, you can choose air or express.
Q7) Do you offer guarantee for the products?
A: Yes, we offer 2 years warranty according to your product requirement.
Q8) How to guarantee the quality of your products?
A: Strict detection during production.Strict sampling inspection on products before shipment and intact product packaging ensured.
Q9) Are your lamps dimmable?
A: Yes, our product can be dimmable.
Q10) Can you provide ODM/OEM service ?
A: Yes,we are sure can provide ODM/OEM service for customers.
Q11) Whether you could make our brand on your products?
A: Yes. We can print your Logo on both the products and the packages if you can meet our MOQ.
Q12) Whether you could make your products by our color?
A: Yes, The color of products can be customized if you can meet our MOQ.