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Q1: What types of vehicles can your lights be used on? A1: Our lights are suitable for a wide range of vehicles, including cars, trucks, trailers, ATVs, motorcycles, RVs, and off-road vehicles. Q2: Do you offer customized lighting solutions? A2: Yes, we provide customized lighting solutions to meet the specific needs of our clients. Our experienced team is ready to assist you with tailored designs. Q3: What is the warranty period for your products? A3: We offer a one-year warranty on all our products. If there are any issues within the first year, we will replace the product with the latest version for free. Q4: How can I place an order? A4: You can place an order by contacting our sales team through our website, email, or phone. We will guide you through the process and ensure a smooth transaction. Q5: Do you ship internationally? A5: Yes, we have a well-established distribution network and can ship our products to customers worldwide. Please contact us for specific shipping details and costs. Q6: What is the lead time for order fulfillment? A6: The lead time varies depending on the order size and customization requirements. Typically, standard orders are fulfilled within 2 to 4 weeks. Q7: How can I ensure the compatibility of your lights with my vehicle? A7: Our sales team can assist you in choosing the right products for your vehicle. Please provide the make and model of your vehicle, and we will recommend compatible lighting solutions. Q8: What materials are used in your lights? A8: We use advanced materials, including high-brightness and pure-color LEDs, standard gauge wires, superior waterproof resin, and enhanced light housings to ensure durability, performance, and safety. Q9: What voltages do your lights support? A9: Our products support different voltages; some lights are designed for 12V, some for 24V, and others support 12V-24V. Each product has detailed specifications, so please choose the one that suits your needs. If you have any questions, please contact our customer service team. Q10: Can I get a sample before placing a bulk order? A10: Yes, we offer sample products for testing and evaluation before you place a bulk order. Please contact our sales team for more information on obtaining samples. Q11: What should I do if I have a problem with a product? A11: If you encounter any issues with our products, please contact our customer service team. We will provide prompt assistance and resolve any concerns you may have. |
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